Last Updated: June 29, 2026
AutoFront.AI ("we," "us," or "our") operates the website https://autofront.ai and provides AI-powered automation services, including SMS-based lead reactivation, speed-to-lead responses, out-of-hours handling, abandoned cart recovery, and review management.This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with SMS messages sent through our platform.
1. Information We Collect
We collect information in the following ways:a. Information You Provide Directly
Website visitors/clients: Name, business name, email address, phone number, billing information, and details about your lead database when you sign up, book a call, or use our services.
Lead/consumer data (provided by our clients): Names, phone numbers, email addresses, previous interaction history, vehicle or service interest details, and other information contained in lead lists uploaded or shared by client businesses.b. Information Collected AutomaticallyDevice information, IP address, browser type, operating system, and usage data via cookies and similar technologies.Analytics data on how you interact with our website and services.c. Information from Third PartiesLead data and new inquiries from client integrations (e.g., Facebook, Google, websites, CRMs).Review data from Google Reviews.d. SMS and Messaging DataMobile phone numbers and conversation history when we (or our SMS providers) send and receive SMS messages on behalf of our clients.2. How We Use Your InformationWe use the information to:Provide, operate, and improve our AI automation services (Database Reactivation Bot, Speed to Lead AI Bot, Out of Hours AI Bot, Abandoned Cart Recovery, and Google Reviews AI Bot).Initiate and manage personalized, conversational SMS interactions with leads.Qualify leads, book appointments, send follow-ups, and respond to reviews.Analyze performance and improve our AI systems.Communicate with clients about their accounts and services.Comply with legal obligations and enforce our Terms.SMS-Specific Use: We use mobile numbers and related data solely to deliver SMS messages authorized by our client businesses (e.g., lead follow-up, appointment booking, service updates). We do not use this data for our own unrelated marketing purposes.3. SMS and Mobile Messaging Disclosures (A2P Compliance)We send SMS messages on behalf of client businesses using Application-to-Person (A2P) messaging.Message frequency varies and is conversational (not fixed bulk blasts).Message and data rates may apply. Check with your mobile carrier.You may receive messages from short codes or long codes registered for A2P use.Carriers are not liable for delayed or undelivered messages.Opt-Out: Reply STOP to any SMS message to unsubscribe from further messages from that program. You will receive a confirmation message, and no further messages will be sent (unless you opt in again). Help: Reply HELP for assistance or contact us using the details below.4. Information Sharing and DisclosureWe may share information with:Service providers and subprocessors (e.g., SMS gateways, cloud hosting, analytics providers) who help deliver our services. These parties are bound by confidentiality and data protection agreements.Client businesses (the owners of the lead data they provided to us).Law enforcement or regulators when required by law.In connection with a business transfer (merger, acquisition, etc.).We do not sell personal information.5. Data SecurityWe implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure.6. Data RetentionWe retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Lead data is typically retained only while the client maintains an active account and for a reasonable period afterward.7. Your Rights and ChoicesDepending on your location (e.g., GDPR, CCPA/CPRA), you may have rights to:Access, correct, or delete your personal information.Opt out of certain processing or sales (we do not sell data).Object to processing or request data portability.For SMS recipients: Use the STOP command as described above.To exercise rights, contact us at the details below. We will respond in accordance with applicable law.8. Children’s PrivacyOur services are not directed to individuals under 18. We do not knowingly collect personal information from children.9. International Data TransfersIf you are located outside the country where we operate, your information may be transferred to and processed in that country. We take steps to ensure appropriate safeguards are in place.10. Changes to This PolicyWe may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest version. Continued use of our services after changes constitutes acceptance.11. Contact UsFor questions about this Privacy Policy or your data:Book a call via https://autofront.ai/calendarOr email us through the contact form on our website.